The Indian E-commerce industry has been booming with every passing year and is expected to surpass the e-commerce market of the US, becoming the second-largest e-commerce market in the world by 2034. India’s growth in this sector was recorded as US$ 38.5 billion in 2017 and
is estimated to reach US$ 200 billion by the year 2026. The factors that have played a major role here are the surge in internet penetration, rise in income and smartphone sales. Now, after substantial changes in India’s taxes and policies, like the GST and demonetization, the e-commerce industry has become a formal sector, with popularity and a rise in flexi-staffing jobs, too. The formal flexi-workforce also formed a whopping 91 % of the total workforce in the e-commerce sector by 2018, which is the highest among other sectors.
Flexi staffing makes for a large portion of the e-commerce employee base. Especially, due to higher demand during the sale period of festivals and celebrations, in the latter half of the year, these statistics only keep rising. A minimum of 40% more flexi hiring is predicted to happen during the festive period ahead, to meet the high demands and tight schedules with ease and professionalism. Safe to say, seasonality of business is facilitating the growth of e-commerce and hence, of flexi-working. A flexi staffing model also comes with the advantage of combating the issue of immediate workforce supply and increasing attrition rate that arises during the packed festive season in the e-commerce business. Moreover, salaries for e-commerce workforce are rising due to urgent and high demand and limited talent supply. Flexi-staffing is believed to resolve this dilemma too.
To say the least, the e-commerce industry in India is flourishing day by day, year by fear, aiming to be the largest globally; and flexi staffing is ready to see that positive and record-breaking growth, willing to back it up for years to come.